Bitter experince with bank of baroda branch lakhan pur,kanpur
Bank of baroda lakhanpur kanpur branch
Dear Sir
I am umakant mishra with BOBAcc no. 40010100006112, bank of baroda branch lakhan pur,kanpur . On Dated 10th september2016, through my BOBaccount I withdowl Rs. 5000 in Two Times in my home branch account My tranxition dettel ref no.-7557AND 7558 Respectely but atm machine showing ref no..7557 ,5000 and ref no..7558 ,5000 as a cash withdrawal has been debited. While i have not done any shopping or Transaction etc for same amount. I have receive sms of Rs10000 debited from my account on my REGISTERED MOBILE NO.9412342512. I didn't share my account details(Debit card password/code) to anyone I also made a orally and written complaint with. Branch manager and make a call for tollfree number1800223344 dt. 11/09/2016 for the same time they assured me your money will back in 24 hour. But till date I did not get my money back I am very frustrated with the BOB services.Till now I have done many complaints to BOB Team, but still I didn't get any satisfactory reply from them. I also made a complaint two time with Ticket no. 201609120499 ,2001609120603dt. 11/09/2016for the same. But bob dispensed my complaint without solving my problem of the same transaction. Already 50 days are over but still I didn't get my money back. Till now I am very frustrated with the Bob services. My home branch is also not helping me in this matter. So please look into this matter, and help me in refunding my money as soon as possible. Thanks and regards, umakant mishra
Enclosere- scaned coppey for tranction slip
1-REF no-7557 atm wdl
2-REF N0.7558atm wdl
suggestion by s.k bir mani
While you have already taken some intiative of taking up complaint with Bank of Baroda, I suggest you to immediately write a complaint by speed post attaching all email communication you had. The complaint be sent to the branch manager as well as Regional Manager and the Head office. If you do not get satisfactory redressal, please file complaint with Banking Ombudsman after 30 days of the receipt of the complaint by Bank of Baroda
https://bankingombudsman.rbi.org.in
https://rbi.org.in
www.bankofbaroda.co.in
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