Three Cheers to Online Buyers
ONLINE BUYERS CAN SUE SELLERS ANYWHERE: SC
Online consumers can sue a company for deficiency in services at any consumer court of their choice. At times when e-commerce trading is growing rapidly, *this ruling from the Supreme Court* has brought a big relief for consumers going for online purchase of products through websites and e-commerce apps.
In over-the-counter purchases, a consumer can file a complaint in the consumer court only within the local limits where the company/ opposite party resides, carries on business or where the transaction takes place.
*A Bench of Justices Adarsh K Goel and S Abdul Nazeer on Friday upheld a ruling of the National Consumer Dispute Redressal Commission (NCDRC)* six months ago. The NCDRC had ordered budget carrier *Spicejet* to pay Rs 1.25 lakh compensation to a passenger for cancellation of flight. A Chandigarh-based woman, *Rajni Aery*, booked a ticket (Chandigarh to Delhi via Bagdodra and Kolkata) on yatra.com on June 23, 2015 by paying Rs 70,900. The airline cancelled her return flight from Kolkata to Delhi without any reason and provided her no alternative. She approached the consumer court in Chandigarh and secured an order against Spicejet
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