Sunday, January 7, 2018

Dear Senior Executive, Uber India,see the company's business on behalf of this illegal policy.

Dear Senior Executive,
Uber India,
It is to inform you that in the morning I had booked the cab for Shalimar Bagh, New Delhi from Surya city, Guru Gram, Haryana.
After reaching the pick-up point, the driver (Shri Yogendra) asked, where do you have to travel?
After this, I gave the details of the drop point and then the above driver cited the car not sufficient CNG and he canceled the trip.
After that, Uber imposed a fine of Rs 42 / - as a cancellation fee on me.
In the respect of above said concerned, the aforesaid driver has played irirresponsiblity with me, and for this, the company imposed a fine of Rs 42 on the cancellation fee, instead it should have been imposed on the driver. It is totally unlawful.
I have also sent a complaint regarding illegal recovery on your email ID support@uber.com. uber.india@uber.com But this email ID does not receive consumers' complaints.
I am very surprised to see the company's business on behalf of this illegal policy.

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